How to update phone number or address with Altru

In your web forms, you create all kinds of methods for your guests to purchase tickets, edit membership details, and so on; however, what if you have a change of address or phone number with your own company? You will need to go into Altru to update the phone number or address, which we will walk through in this tutorial. It’s time to dive into Altru and edit that form!

Steps to Update Phone Number and Address

  1. Navigate to the Web Form to edit. Enter into your Altru account, then click on “Web” on the Navigation Bar on the top of the screen. Click on Page Designer, then navigate to “Configure Content.” Scroll to the bottom of the dialog box, and locate your contact information in a textbox. Click on the gear that pops up on the top left of the text box. Click on the “View” tab, and edit the code.

The navigation to this place looks like this:

Altru Home Page > Web > Page Designer > Configure Content > Gear on Contact Info textbox > View > Edit Code

  1. Search for the information to edit. For ease of finding the information, press Ctrl + F (Windows) or Cmd + F (Apple) to find the code where the phone number or address is. After locating the information to edit, place the new phone number or the new address into the box. Make sure to save your information before clicking out of the box.
    1. Why do we do this? Can’t I just edit the information from the Configure Content tab?
      You could do that, but doing so would remove the link attributes, meaning that clicking or tapping on the phone number would not automatically call the number or navigate to the address. Keeping a link would give ease of access to guests when they want to call the number or navigate to the address.


Hopefully, editing these forms through Altru will help make organizational changes easier to perform. These edits will make your web forms and website consistent throughout. If you have any other questions on how to use Altru or SGS, please contact us. We are more than happy to help!

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